Somerset Regional Vacations & Trips from $1,869

False advertising! Expedia page shows carport picture, and description includes "parking included", "washer/dryer", but when we arrived, the parking spot was occupied. When asked, they said street parking is available! The picture shown in Expedia is to deceive you! They don't have parking for you! Then washer and dryer, "washer/dryer included" was the description, to most people it means washer and dryer functions are there (may be the same unit). But there was no dryer! We delayed our laundry (could have done it at last place) because they said this place has dryer. It took 2 days to hang dry our clothes in the humid Brisbane weather! We stayed 4 nights there and the supplies provided (shampoo, coffee, etc) wasn't sufficient, so we asked if they would replenish it, but they said no, and that we had to go buy them ourselves! They have no customer service. To get to the entrance was kind of hazardous. You need to go down 2 very narraw and steep flights of stairs, and going down those stairs while carrying large luggage was a major challenge! The only positive about the place was that it looked very clean (though I found a dead roach one of the nights).

Amazing location as a Brisbane base to explore, but hotel itself isn’t anything special. Feels very corporate, as it is attached to the convention centre.

This is our fourth stay and the Inchcolm by Ode Hotel and it is a truely lovely Heritage building. We will definitely be back. Brooke at reception checked us in and was so helpful for our entire stay. All the staff were amazing.